Refund and Returns Policy

Qyf School strives to provide the best online learning experience for our customers. However, we understand that sometimes you may change your mind or be unsatisfied with your purchase. This Refund and Returns Policy explains how you can request a refund or return your product or service.

Refunds for courses

If you purchase a course from our website or services, you may request a full refund within 14 days of your purchase, provided that you have not accessed or completed more than 50% of the course content.

To request a refund for a course, please contact us at [[email protected]] with your order number and the reason for your request. We will process your refund within 10 business days of receiving your request.

Please note that refunds are issued to the original payment method and may take some time to appear on your statement depending on your bank or card issuer.

Returns for physical products

If you purchase a physical product from our website or services, such as a book, a gadget, you may return it within 30 days of receiving it, provided that it is in its original condition and packaging.

To return a physical product, please contact us at [ [email protected]] with your order number and the reason for your return. We will provide you with a return authorization number and instructions on how to ship the product back to us. You are responsible for paying the shipping costs for returning the product.

Once we receive and inspect the product, we will notify you of the approval or rejection of your return. If your return is approved, we will issue a refund to your original payment method within 10 business days of receiving the product.

Please note that refunds are issued to the original payment method and may take some time to appear on your statement depending on your bank or card issuer.

Exceptions and exclusions

Some products or services may not be eligible for refunds or returns, such as:

– Gift cards.
– Subscription plans.
– Customized or personalized products or services.
– Products or services that are damaged, used or tampered with by you or a third party.
– Products or services that are subject to intellectual property rights or licenses.

We reserve the right to refuse a refund or return request if:

– You do not meet the eligibility criteria or comply with the instructions in this Refund and Returns Policy.

– You abuse our refund or return policy by making excessive or fraudulent requests.

– You violate our Terms of Service or any other applicable policies or laws.

Contact us

If you have any questions or concerns about this Refund and Returns Policy or our refund or return process, please contact us at:

Email: [email protected]